Process Excellence & Business Transformation Conference 2020

Process Excellence & Business Transformation Conference 2020

May 25-26, 2020
Amsterdam, Netherlands

May 25-26, 2020
Amsterdam, Netherlands

Information Regarding COVID-19

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 Virtual attendance option available!

The 2nd Annual Process Excellence & Business Transformation Conference 2020 brings together industry leaders, experts, VPs, and CxOs, to discuss the latest innovations in: Continuous Improvement, Agile and Lean Transformation, Customer Centricity, Digital Transformation, Process Automation and many more

Participating Companies

2020 Highlighted Discussion Topics:

Continuous Improvement

Digital Transformation

Customer Centricity

Agile Transformation

Key attendee titles include:

C-Level: CEOs, COOs, CTOs, General Directors | Chief Information Officers | Chief Technology Innovation Officers | Chief Innovation Officers | Chief Analytics Officers

Global Heads, Heads of, EVPs, SVPs, VPs of:

  • Business Excellence, Business Transformation
  • Innovation Excellence, Productivity
  • Operational Excellence, Lean, Six Sigma
  • Continuous Improvement, Strategy
  • Cultural Transformation, Change Management, Customer Experience
  • Lean Enterprise, Capability Excellence
  • Process Optimization & Process Management

Key topics include the latest innovative trends from the following themes:

  • Process / Operational Excellence in 2020
  • How to design and run a global OpEx program
  • Data Analytics
  • DevOps and Agile methodology
  • Customer-centric transformation with data analytics
  • Process Standardisation / Reengineering
  • Continuous Improvement
  • Digital Transformation
  • Change of using Robots workforce (RPA)
  • Asset Performance Management Optimization


Marco Faulenbach 

Aftersales at BMW Group, VP Performance Management Retail
BMW Group, Germany

Brent Wong 

Vice President of Operations
Aptar Food & Beverage EMEA, Germany


Luisella Giani 

EMEA Head of Industry and Strategy Transformation
Oracle, Italy

Ashutosh Pandey 

Head of Strategic Quality Transformation
Nokia, United Kingdom

Sonia Aslam 

Senior Manager Transformation & Operational Excellence
Vodafone, United Kingdom

Jan Ricken 

Head of Group Organization & Process Excellence
Encevo, Luxembourg

Thibaut Szymusiak 

Mobile UI/UX engineer
Thales, France

Filippo Larceri 

Manager of Innovation Excellence
Trouw Nutrition, Netherlands

Vladimir Klimant 

Head of JLR Innovation Lab
Jaguar Land Rover, Slovak Republic

Sameer Rane 

Head of EMEA Sales Strategy, Ireland

Marcin Golabek 

Corporate Continuous Improvement Director

Gerard Poolman 

Continuous Improvement Manager - Integrated Gas
Shell, Netherlands



NH Collection Grand Hotel Krasnapolsky
Amsterdam, Netherlands


NH Collection Grand Hotel Krasnapolsky
Amsterdam, Netherlands

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What attendees say about our conferences

"I think it was a good conference that covered different actual aspects of the industry. The mix of speakers covered a wide but connected range within banking, SME banking, regulatory aspects, digital, trends, and case studies. The atmosphere becomes very open from start and participants found it easy to interact in the breaks..."

Stefan Andresson, Strategic Leader, Business Banking, Nordea

"The technical content was topical, interesting and useful to all business types, and the networking extremely useful considering the broad range of attendees and speakers. A well-executed event that was worthwhile attending to further enhance our business needs."

George Paxton, Global Fraud Manager, AXA – Global Healthcare

"Interesting conference, touched a variety of subjects, got away with actionable items so it was good value"

Stergios Zlatanos, Small Business Segment Senior Manager, Piraeus Bank